The main findings of the study were incorporated into an interactive CD-Rom tool for use by BAA's architect and design teams, entitled 'Wayfinding Principles for BAA'.

Principles: The interactive tool has six fundamental wayfinding principles relating to Entrance, Orientation, Processing, Punctuation, Decision Point and Exit, forming a complete passenger journey. These are underpinned by examples of good practice elsewhere (under the heading 'Examples') and by conceptual ideas ('Concepts').

Examples: Under a number of classifications (retail, public, transport, temporary etc), approximately 50 building types and systems were investigated, ranging from monuments to train station to green urban spaces. Positive points were identified to explain how and why these environments are successful in terms of wayfinding - and the lessons of each mini-case study were applied to a particular stage of the airport process.