Two research partners supported the project:

Transport for London (TfL) is part of the Greater London Authority family, reporting to the Mayor of London. It works to provide a safe, efficient, integrated, accessible and affordable transport system and is responsible for managing, providing, regulating and procuring a range of transport services and facilities.

Reid Architecture offers design services in architecture, town planning, landscape and interior design. Wide-ranging commissions are from commercial, institutional, government and private clients. Established in 1979, the practice has offices in the UK, Spain, the Middle East, Australia and Malaysia, and employs more than 400 staff worldwide.

Both partners were enthusiastic about the making of a video documentary as a way to generate a better understanding of people’s experiences and concerns in relation to public transport.