The project identified four key areas of concern in showering for older people:

1) Drying after bathing: Most people did not want to step out of bath or shower whilst wet because of possibility of slipping on wet surface. They also found it difficult to reach certain parts of the body to dry due to immobility, stiffness or reduced dexterity.

2) Reaching for the soap: Whilst standing in the bath or shower, soap and shower gel were often difficult to reach and use with wet hands. These difficulties led to a number of concerns, such as strains from stretching, slipping whilst unbalanced and disorientation.

3) Not being able to move the shower handset: One of the problems many people found as they became older was their inability to reposition the actual handset of the shower in its wall cradle or bar. A fear of overbalancing whilst stretching made the shower facility unsafe for many users.

4) Fears about safety: Most older users felt that a shower was neither safe nor relaxing. They saw the qualities of a bath (reclining, bubble bath, head support, reduced risk of slipping) as far more relaxing and safer than a shower.

The project addressed these issues in a particular way that was inclusive of all user needs. However, many other possible solutions exist. Can looking at bathing and hygiene from other cultures (such as Asian 'wet rooms') bring a fresh approach to design? And can listening to users help designers and bathroom manufacturers address older consumers in an inclusive rather than stigmatising manner?