The Journey to the Interface
September 1, 2006, Jude
September 1, 2006, Jude
Not quite hot off the press but still still warmish - Demos' The Journey to the Interface is essential reading for anyone looking at, thinking about, or doing public service design.
Authored by Sophia Parker and Joe Heapy, 'the pamphlet argues that service design can offer policy makers and practitioners a vision for the transformation of public services, as well as a route to get there. It outlines an agenda for action which spells out how service design approaches can be applied systemically.'
CATEGORY: INTERESTING READING
Add your comment
